163: Employee training

Continuing in our Employee series, this episode skims the surface of the glamourous world of employee training. The crew starts by dropping some stats on how many employees they’ve ever trained across their careers (spoiler: 5 to 10,000+), so you know they’ll have some varied view points and lots of tidbits to share.

You’ll get to hear about timelines for each center owner’s training programs, how to start an employee on Day 1, different delivery methods for training, and when to “check yo’ people” and when to step back, float, and let your manager handle performance issues, should you have that luxury. You’ll also hear about the mistakes we’ve made, the lessons we learned, the plans we’re planning -- all to help you figure out how to train your employees to be the best they can be (without joining the Army).