Should you have a membership? Just one option? An annual option? None at all? Secret memberships? Shareable or not? There are more membership options than granules of salt in a float tank, so we’re here to help you sift through them all. Keep your notebook handy because this episode is loaded with ideas.
164: Employee Scheduling
Because the world of managing employees is so complex, we’re taking an episode to dive into employee scheduling. If you’ve ever wondered about the best ways to schedule your team, you’ll want to tune in. We dive into the need to recognize when employees will perform at their best, the need for anchors and consistency in processes, how to pinpoint when a mid-shifter should come in and leave, and different strategies for who does what when the tanks are full. While scheduling sounds pretty straightforward, we explore how having different modalities and unpredictable guests can create a little chaos.
163: Employee training
Continuing in our Employee series, this episode skims the surface of the glamourous world of employee training. The crew starts by dropping some stats on how many employees they’ve ever trained across their careers (spoiler: 5 to 10,000+), so you know they’ll have some varied view points and lots of tidbits to share.
162: Employee Turnover
It’s inevitable that if you hire employees, at some point, someone will say goodbye – willingly or not. You can hire the right people, train and treat them well, but still have to end the working relationship. In this episode, the team talks about practical tips, like asking for a longer notice before an employee leaves, and inspirational concepts, like always appreciating the importance of each individual employee. We’ll leave you with tips for red flags, creating a paper trail, knowing “when it’s time”, planning for a departure, and why setting clear expectations and communicating well can help you avoid employee turnover heartache.
161: Employee Retention
In this episode, we continue diving into employee issues as the crew dishes on all things employee retention. You’ll hear stories about how one host thinks spending less time at his center led to an increase in employee turnover, while another hashes out the differences in turnover issues across multiple locations and between full-timers versus part-timers. We’ll dabble on employee benefits, and dive into why it’s important to engage, empower, and motivate your team members to be more than just recipients of a paycheck.