Where float centers thrive
Today we visit the UK and meet Will and Sherri, owners of Float in the Forest. We discuss the obstacles they overcame to open their tranquil center located in the middle of a forest, as well as the differences between running a center in the UK vs the US. Finally the couple offer ther advice to float center owners all over the world!
Links
Float Tank Solutions Industry Report
Sponsors
HelmBot
I-Sopod Float Tank
Mindfull Solutions
Art of the Float Store
Do you remember a time when Drew didn’t want to offer memberships at all at his center? Well, he’s come around, floaty friends. In this cozy, quick episode, you’ll hear a bit about the different seasonality trends each co-host sees at his or her center, how the pandemic has impacted membership numbers, and how they’re recovering.
You’ll also hear some quick tips for membership structure, how to offer the memberships without sounding sleazy, and how to nurture those relationships.
Sponsors
HelmBot
I-Sopod Float Tank
Mindfull Solutions
Shop Art of the Float
It’s story-time, salty friends! But first, cover some little ears for the first few minutes of the show, as we dabble in some high-level adult topics that you might not want to explain to the kiddos.
Our expert guest, Reba Sparrow from The Mystery Box Show, joins us to share how to create and tell your story, and why that’s so important as a small business owner. Storytelling makes us more relatable, and doing it right raises the emotional stakes with your audience – your potential guests and members.
The crew talks about how you can take bits of your story and weave it into daily operations and even your marketing efforts.
Links
mysteryboxshow.com
reba.sparrow@gmail.com
IG: @happyapplePDX
Sponsors
HelmBot
I-Sopod Float Tank
Mindfull Solutions
Shop Art of the Float
Some people have anxiety about turning over the keys to their center (cough, cough, Drew), while others are happy to toss them and run the other way (uh, yeah, Gloria).
Either way, having a plan for onboarding is a crucial step to your center’s success, as well as your own mental health during the process. It can make a huge difference in your team’s happiness, engagement, and longevity too!
In this episode, Kim shares her high level strategy for onboarding her team since she’s in the middle of welcoming two new team members. You’ll hear from the whole crew about how long their training programs are, what is included, and how to set each employee up for success and how to establish a clear communication process, as well as what resources to create.
Sponsors
www.helmbot.com
www.mindfull.solutions
www.I-sopod.com
www.shop.artofthefloat.com
What makes a good leader? What inspires employees to stay at your business? What makes them care?
Our guest on this episode has a simple answer for that: care. Sincerely, authentically, and wholeheartedly – care about your people and allow them to shine.
We invited Carolynn Bruce, Kim’s former boss from the corporate world, to join the conversation tonight. You’ll hear a little backstory about how they worked together to shift the culture in a major corporation, and how impactful some simple conversations can be. While some circumstances may be different in large companies, much of what creates a successful team is the same in small businesses like our float centers, as it is in the big ones. Carolynn shares how to show up as a servant leader to help empower your team to give their best, and how starting with that will lead to the outcomes you’re looking for – excellent customer service, engaged employees, and more.
Links
carolynn.j.bruce@gmail.com
Sponsors
HelmBot
I-Sopod Float Tank
Mindfull Solutions
www.shop.artofthefloat.com