As we’re all starting to emerge from the COVID closures, it’s important to start thinking strategically about ways to increase revenue. When it comes down to it, there are three major buckets for doing just that. The crew talks about some of the ways they each 1) increase the number of sales, 2) increase the dollar amount of each sale, and 3) increase the frequency of sales for each customer, and how these strategies play into both the short-term and long-term plan.

We realize that feels like a lot of sales talk, but the success and longevity of our centers require “sales” strategies. It doesn’t feel very floaty though, so we dive into how to shift out of the sales mindset and into one of being a consultant who’s there to help guests feel better and find relief. 

You’ll hear stories of having a “summer attitude” and being challenged to think about your long term strategy for your business growth – meaning is it a lifestyle business that’s centered around you as an owner, or do you want to grow and scale in a way that will require more reliance on others. We also share some tips for pricing menus, and soft selling the “next step”.

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We’ve been missing everyone fiercely, so we opened up the link for anyone to join for our freestyle conversation. This episode is a free-for-all, as we invited the community to join us. We dabble through some fun new projects coming from Luke at Mandala Float Systems and Juliet and the crew at Float Tank Solutions. We check in with several folks from around the industry, including an appearance from “the other Graham”. 

[Read more…] about (Live) Free for All Hangout

It’s an interesting world, floaty friends. Tonight is a special night. We’re dipping into a bit of the emotional state behind the COVID-19 pandemic that has bled into a fight for racial justice. Some of us have been caught in the crossfires, but we’re all here to stand up for what’s right, and to look out for each other and our guests. We never could have imagined what that would mean, but in this episode, we’re here to share some quick updates about our own centers, but more importantly, what’s going on across the country.

[Read more…] about Country-wide Check-ins

If you’re thinking about reopening soon, you likely have a ton of questions about what to do to ensure you’re keeping your center as clean, disinfected, and sterilized as possible. Kim’s center is already open, while Drew’s center is open to members only, and Gloria is about to reopen, so they each share a bit about what they’re doing and the new tools they’ve implemented. This episode is all about the magical UV fairy, errrrr robots who have wands to make the virus go away. We dive into how to use UV in your routine turnover processes and whether or not to ask your guests to wear masks. It’s a mixed bag, and you might be surprised as to why. 

[Read more…] about 186: UV Bulbs & Reopening Tips

Here we are, two months after “the big closings”, and some float centers are reopening and some are still waiting patiently (or impatiently, as the case may be). Given the complexities, added stipulations, and overall confusion with the PPP and EIDL, the crew chats about the funding they each received or didn’t receive. As we share our personal experiences, we urge you to remember that these are just that – our personal experiences, not legal or accounting advice. 

[Read more…] about PPP, Loans & Grants