This week, we continue interviewing John Mackenzie, whose business coaching services are used by several float centers already. In the last episode, we briefly touched on high-level concepts that create “a destination workplace”, so this week, he dives into the details about some of those points mentioned last week: from job descriptions to creating culture in your business.
John talks about the major components of identifying and creating an intentional culture for your workplace, and reviewing that plan often. Together, John, Amy, and Dylan talk about the process for letting your employees identify your culture and comparing that to your vision.
John then shares about the difference between job descriptions and duties/responsibilities, and outlining KPIs (key performance indicators). These detailed KPIs can make the difference in how your team shows up; having these clear expectations provides clarity and purpose.