It could happen to any of us. Your floaters suddenly disturbed by vibrations and thuds coming from a new construction project that’s just started nearby and coming out of their floats early. This is exactly what happened to floaters at The Float Shoppe last Monday morning, throwing Dylan and Sandra for quite a loop. After walking to the site to speak with the crew, they learned that this is a project that will going for the next year and, to say the least, has the potential to impact business. When nearby construction disrupts business, what do you do? Dylan shares what he and Sandra have already done to communicate with the construction crew and, depending on how the vibrations and noise persist, adjustments they may need to make to the business. Lance, having dealt with road construction right out front of the Float Shack, shares his experience and advice, particularly relating to how to handle to client complaints.
The gang also discusses a number of other trending topics, including an issue taken right out of Float Facilitators about soap dispensers, the seasonal sales dip that seems to occur around April, and creating a “selfie spot” somewhere within your center.
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